Dear Jean and Richard – We had to sell our house in a hurry due to a family emergency, and at the worst part of the plummeting market when everybody was waiting for prices to go even lower. We made one of our best real estate decisions ever when we decided to have you represent us in selling the house. You were both incredibly responsive and helpful, as well as emotionally supportive. You provided a wealth of detailed information to help us be more successful as sellers — the DVD, the home book, the seller’s guide, and on and on, were all great. Your network of trusted tradesmen and professionals was a godsend, as we just didn’t have the mental and emotional reserves to go looking blindly for good help. We didn’t want the risk of having to deal with anything less than high quality, on-time performance. The landscaping and small repairs were done quickly and well, without hassle. We were astonished when you showed up to take the house pictures, carrying a high end camera, AND your own professional lighting. And what a huge difference the lighting made — our home had never looked so good. My friends were envious to the point of disbelief. In a time when other sellers couldn’t get one showing a month, your package of listing and related marketing support got us eleven showings in less than four months, and two offers in two days. Thanks to you, despite selling at the depths of the bad market, we ended up with competing bids! I now recommend you to all my friends, and every one who has used you has been grateful to me for it. You’re still making me look and feel great.